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Get in Touch with Purely Pawsome™

At Purely Pawsome, we believe that the best pet experiences happen when technology and care come together. Whether you have a technical question about a specific pet gadget, need an update on a recent order, or just want to share a photo of your furry friend, our team is ready to assist.

Our Headquarters We are a proudly US-based pet technology brand headquartered in Hobart, Indiana. While we ship our curated innovations from specialized fulfillment centers to keep your costs low, all quality oversight and customer support happen right here in the heart of the Midwest.

Voice & Text Support For the fastest assistance, you can reach our support line at (219) 200-2247. We welcome both calls and texts, and because we are a local team, you’ll always be speaking with a real person who understands your needs.

Availability (Central Standard Time) Our Hobart-based team is available to assist you Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 4:00 PM. On Sundays, we’re out playing with our own pets, but if you leave a message, we will prioritize your request as soon as we are back in the office on Monday morning.